WEBINAR  REPLAY 

How Hilti elevates its supply chain decision-making

Most supply chain decisions are still based on numbers that aren’t precise enough.

Join us for an exclusive session with Hilti to see how global teams move from reactive firefighting to predictable, data-driven decision-making.

Disruption is no longer the exception. It’s the baseline.

Congestion, geopolitical events, and constant variability mean one thing:
your supply chain is only as strong as the decisions you make under uncertainty.

But when your data isn’t reliable:

  • ETAs can’t be trusted

  • planning becomes guesswork

  • teams react instead of anticipate

Most companies don’t struggle with visibility.

They struggle with trusting what they see.

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From visibility to control

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Hilti operates a global, complex supply chain

That means:

  • multiple distribution centres
  • hundreds of products
  • strict delivery constraints (including perishable goods)

They don’t rely on freight forwarders to make decisions for them. They stay in control by combining visibility and Trusted Routes: visibility to understand what’s happening and assess performance, and Trusted Routes to decide what should happen before anything moves.

This is where the real shift happens. Before choosing a carrier or route, they can compare real transit times against declared ones, assess reliability and risks, explore alternative routes and ports, and benchmark rates across the market.

Instead of reacting once shipments are in motion, they make informed decisions upfront.

In short, they decide first, then execute.

What you’ll see in this session

1.

Planning based on reality, not estimates

They stopped planning based on optimistic carrier data and rebuilt their supply chain around reality.

2.

Ensuring delivery for sensitive products

For perishable goods, Hilti selected routes based on reliability, not just speed or cost, using full visibility on transshipments and risks

3.

Designing better supply chains

They explored significantly more routing options than manually possible to optimise flows, including choosing the right hubs and ports.

4.

Adapting quickly to disruption

When routes changed in the Middle East, they evaluated multiple scenarios and selected the best option before committing shipments.

Across all cases, the shift is the same:

More options. Better decisions. Made earlier.

About Hilti

Hilti is a global leader in construction technology, operating a complex, end-to-end supply chain across more than 120 countries. With multiple distribution centres, diverse product flows, and strict delivery requirements, reliability is critical to their operations.

Rather than relying entirely on freight forwarders, Hilti maintains full control over its transport decisions. By combining performance visibility with data-driven route analysis, they ensure products arrive on time while optimising costs and reducing risk.

This approach allows them to plan based on real conditions, adapt quickly to disruption, and consistently meet customer expectations across global markets.

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Your hosts for the session

Speaker - Caroline (1)
Mario Salzer

Transport Operations Team Lead

Hilti
Speaker - Caroline (2)
Caroline Mouquet

CSM Team Lead

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Can’t attend live? You’ll receive the recording after the session.